**Privacy Policy
Ascent Collective Pte. Ltd. (“Ascent Collective”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
By accessing our website, submitting an enquiry, or engaging our services, you agree to the practices described in this Privacy Policy.
1. Personal Data We Collect
We may collect the following categories of personal data:
1.1 Data You Provide Directly

• Name

• Contact number

• Email address

• Residential address / project site address

• Information submitted through enquiry forms, WhatsApp, email, or social media

• Documents required for renovation applications (e.g., floor plans, approvals)

1.2 Data Collected Automatically

• IP address and device information

• Browser type and pages visited

• Cookies or similar technologies (for analytics and site performance)

1.3 Data from Third Parties

• Property details from partners, referrals, or vendors (with your consent)

2. Purpose of Collecting Your Personal Data
We collect and use your personal data for the following purposes:
2.1 To Provide Our Services

• Responding to enquiries

• Preparing quotes, proposals, contracts, and design documents

• Planning, delivering, and managing renovation or design-and-build projects

• Processing payments and invoices

2.2 For Customer Support and Communication

• Appointment scheduling

• Service updates

• After-sales support and warranty matters

2.3 For Regulatory or Operational Requirements

• HDB/MCST submission or approvals

• Compliance with laws, regulations, or industry standards

2.4 For Marketing (Only with Your Consent)

• Sending updates about design tips, promotions, or project features

• Retargeting or lookalike advertising

• Newsletter/content marketing

You may opt out of marketing communications at any time.
3. Disclosure of Personal Data
We may share your personal data with:

• Design, renovation, or subcontractor partners engaged to deliver your project

• HDB, MCSTs, or regulatory authorities (where required)

• External vendors (e.g., IT service providers, payment processors)

• Professional advisers (legal, accounting, compliance)

• Any party with your explicit consent

We do not sell, rent, or trade your personal data to unrelated third parties.
4. Use of Cookies and Tracking Technologies
Our website may use cookies, analytics tools, or similar technologies to:

• Improve website performance

• Understand visitor behaviour

• Provide a better user experience

• Deliver personalised content or advertisements

You may manage cookies through your browser settings.
5. Protection of Personal Data
We take reasonable security measures to protect your data, including:

• Secure data storage

• Access control and need‑to‑know limitations

• Encryption tools where appropriate

• Regular review of cybersecurity measures

However, no online transmission is fully secure, and we cannot guarantee absolute security.
6. Retention of Personal Data
We retain your data only for as long as:

• Necessary for the purposes stated above, or

• Required by law or industry regulations.

When no longer needed, your personal data will be securely destroyed or anonymised.
7. Access, Correction, and Withdrawal of Consent
You have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Withdraw consent for the collection, use, and disclosure of your data

• Request deletion of your data (subject to legal and operational limitations)

To submit a request, please email us at:
hello@ascentcollective.sg
We may require proof of identity to process such requests.
8. Transfer of Personal Data Outside Singapore
If data is transferred overseas (e.g., cloud hosting), we ensure recipients provide a standard of protection comparable to the PDPA.
9. Third‑Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of these third‑party websites.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted with a revised “Last Updated” date.
Your continued use of our website or services constitutes acceptance of the updated terms.
11. Contact Us
For questions regarding this Privacy Policy or your personal data, please contact:
Ascent Collective Pte. Ltd.
Email: hello@ascentcollevtive.sg
Phone: +65 8648 7988
Registered Address: Blk 33 Ubi Ave 3 Vertex #01-45 Singapore 408868